SANDES03.jpg
  • Grey Instagram Icon
  • Grey Facebook Icon

Showroom: Room25, 7/F, Shing Yip Industrial Building, 19-21 Shing Yip Street, Kwun Tong

Tel: +852 6229-1024

CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! send us an email at sandescouture@gmail.com

Return Policy

Received the wrong products from Secret Weapons after placing an order?  That’s extremely unlikely, but if you do, don’t worry, just contact us upon receiving your order and we will fix it!

Received your Secret Weapons order and changed your mind? Change of mind returns for an exchange will only be accepted within 7 days of you receiving the goods. All change of mind returned goods must be unused and unopened, in their original condition and sealed within their original packaging. It is the buyer’s responsibility for the return shipping costs associated with change of mind returns.

In the unlikely event of a product fault please contact us immediately so we can send you out a replacement or arrange a refund.     

Unfortunately, for hygiene reasons given the nature of our products we cannot accept change of mind returns where the packaging has been opened.

Please contact us via email at orders(at)secretweapons.com.au for any return.